IT Support Engineer

Do you get thrilled by delivering excellent IT support to your colleagues? Do you have a background in supporting Microsoft 365, Microsoft Entra ID/AD, and Intune environments?
Are you passionate about helping people while keeping technology running smoothly — from laptops and mobile devices to the IT systems and equipment in our operations environment that power our innovation? Are you interested in working for a growing and innovative high-tech company, where people and passion are part of our core values? We'd love to have you!

Who is Movella

Movella is a leading full-stack provider of sensors, software, and analytics that enable the digitization of movement. Movella serves the entertainment, health & sports, and automation & mobility markets. Our innovations enable our customers to capitalize on the value of movement by transforming data into meaningful and actionable insights. Partnering with leading global brands such as Electronic Arts, EPIC Games, 20th Century Studios, Netflix, Toyota, Siemens, and over 1000 sports organizations/research centers/universities, Movella is creating extraordinary outcomes that move humanity forward. Movella is a portfolio company of Francisco Partners, visit www.movella.com and https://www.franciscopartners.com/investments/movella to learn more.

Your role as an IT Support Engineer at Movella

We are seeking an IT Support Engineer to deliver exceptional 1st and 2nd line support to ~125 colleagues worldwide. You’ll be the first point of contact for technical issues, resolving incidents promptly and escalating when necessary. You see problems as a challenge, keep an overview, and set the right priorities.

You’ll work closely with the in-house IT team and contracted service providers, reporting to our IT Manager. Your focus is end-user devices and day-to-day support. This position is based in Enschede, the Netherlands.

Key challenges:

•  Deliver 1st and 2nd line IT support via our ITSM tool, Freshservice, to staff across multiple locations.

• Diagnose and resolve hardware, software, and network issues for Windows and mobile devices.

• Support end-user devices, including laptops, desktops, peripherals, and the IT systems and equipment in our operations environment.

• Manage and secure devices with Microsoft Intune; provide remote help via TeamViewer, Quick Assist, or Microsoft Teams.

• Handle access management for business applications; maintain accurate IT asset records.

• Assist with onboarding/offboarding (automated user provisioning; manual app access management).

• Troubleshoot basic networking (Wi-Fi, VPN, LAN), including patching ports and desk setups.

• Apply and support security best practices: MFA, conditional access, phishing campaigns.

• Collaborate with our network specialist and external vendors on improvements; escalate complex network/infrastructure issues rather than owning them.

• Contribute to documentation, FAQs, and knowledge base articles.

• Spend ~70% on support and 30% on projects (e.g., device lifecycle automation, security enhancements, etc).

Movella is seeking an IT Support Engineer who combines technical curiosity with a proactive mindset. You’ll thrive in our collaborative IT team, where responsibility, innovation, and continuous improvement go hand in hand. You are socially skilled, take initiative, and always aim for the best employee experience through excellent IT support.

You have:

• 2+ years in a 1st/2nd line IT support role (or equivalent)

• Strong knowledge of Microsoft 365, Microsoft Entra ID/AD, and Intune

• Experience with SharePoint, OneDrive, Teams, and Exchange Online

• Understanding of MFA, BitLocker, and conditional access

• Familiarity/interest in PowerShell, Power Automate, or Copilot Studio

• Basic networking (VPN, DNS, DHCP, Wi-Fi troubleshooting)

• Proactive and structured mindset; you document and prevent repeat issues

• Strong communication skills in Dutch and English; service-oriented and people-focused)

• MS-900 certification (or willingness to obtain).

Working at Movella

We value ingenious ideas, no matter where they come from. We believe diverse thoughts, voices, and backgrounds make us stronger as a company. We know that it is through collaboration with people from all walks of life that we make the most positive impact as an organization

Join Movella’s innovative, ambitious, and international team, where your ideas and talents make an impact. Along with a competitive compensation package, we offer a range of benefits designed to support your well-being and help you thrive.

• 28 paid vacation days with an option to buy, sell, or carry over days, giving you flexibility to manage your time off as appropriate to your situation

• Tax perks for your sports memberships and bicycle purchase; so staying active is easier than ever.

• Paid volunteer time: Through our partnership with Stichting Present, you have the opportunity to give back to the community during office hours

• Fuel up with complimentary fresh fruit in the office to keep you energized throughout the day

• Enjoy company social events as well as fun, informal activities organized by our staff association—from movie nights and sports clinics to cooking classes and LAN parties, there’s always something happening to connect and have fun