Field Application Engineer

Do you get thrilled by supporting sales teams technically, and providing technical support to customers in innovative industrial companies? Do you have a background in Engineering and B2B customer support? Are you interested to work for a growing and innovative high tech company, where passion and collaboration are part of our core values? We'd love to have you!

Who is Movella

Movella is a leading full-stack provider of sensors, software, and analytics that enable the digitization of movement. Movella serves the entertainment, health & sports, and automation & mobility markets. Our innovations enable our customers to capitalize on the value of movement by transforming data into meaningful and actionable insights. Partnering with leading global brands such as Electronic Arts, EPIC Games, 20th Century Studios, Netflix, Toyota, Siemens, and over 1000 sports organizations/research centers/universities, Movella is creating extraordinary outcomes that move humanity forward. Movella is a portfolio company of Francisco Partners, visit www.movella.com and https://www.franciscopartners.com/investments/movella to learn more.

Your role as a Field Application Engineer at Movella

As a Field Application Engineer (“FAE”) you bridge the gap between the commercial and technical processes and you will be the first technical support point of contact for highly innovative industrial companies in EMEA and other regions. These companies are integrating the Xsens MTi® series of MEMS 3D inertial sensor modules, from IMU to GNSS/INS, into their, mostly robotic/autonomous platforms and industrial vehicles. Also you will support our latest technology breakthrough releases, the Xsens Vision Navigator and the SIRIUS and AVIOR Series. You will support customers in highly innovative markets such as Drones, Autonomous Vehicles, Naval/Maritime robotics and mobile robots in Intralogistics, Mining and Smart Farming.

With your customer- and market insights you will also support the development of new products. You will be based in Enschede as part of our global sales team, which are located in the Netherlands, United States, Canada, China and India. On a daily basis, you work with our Account Executives, Product Manager and our worldwide team of field application engineers. You will report directly to the Business Line director based in Enschede Headquarters.

Key Challenges:

•  Provide technical support to Movella ’s customers to ensure optimal customer satisfaction

• Present and demonstrate Movella products to potential customers (on-site, at conferences and by means of online webinars)

• Identify opportunities to improve pre- and post-sales support for the Automation & Mobility market segment; Pro-actively take actions on identified opportunities

• Support development of pre-and after sales tools (presentations, marketing material, tutorial videos, etc.)

• Use feedback coming from the market to support and drive the engineering development process of the future product roadmap

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Movella is looking for a self-starting and responsible Field Application Engineer. Someone who thrives in an environment where entrepreneurial attitude is highly appreciated. You have:

• Bachelor degree in Science or Engineering (preferably electrical/mechanical engineering, robotics, mechatronics), or proven experience in these fields

• Programming knowledge (e.g. C/C++/C#, Matlab, Python, ROS 2)

• Experience in B2B customer support or –sales

• Preferably knowledge of GNSS/navigation/positioning and mobile robotics

• Customer-focused attitude, and able to translate the customer needs for R&D and engineering colleagues

• Hands-on mentality

• Excellent communication skills oral & written in English

• The ability to travel frequently (up to 35% of your time)

Working at Movella

Movella is made up of people who are inquisitive and entrepreneurial by nature. You’ll find support at every level, an open door to every level, and cooperation across teams, disciplines and departments We offer a position in an innovative, ambitious and international environment, with an attractive compensation package. You'll receive full training in our products and services and have opportunities for personal growth and development.

We value ingenious ideas, no matter where they come from. We believe diverse thoughts, voices, and backgrounds make us stronger as a company. We know that it is through collaboration with people from all walks of life that we make the most positive impact as an organization.