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Product Specialist - Health & Sports

Hybrid
  • Los Angeles, California, United States
Customer Support

Job description

Do you get thrilled by providing technical support to customers in human movement sciences? Do you have a background in movement science, biomechanical engineering or related? Are you interested to work for a growing and innovative high tech company, where people and fun are part of our core values? We'd love to have you!


Who is Movella

Movella is a leading full-stack provider of sensors, software, and analytics that enable the digitization of movement. Movella serves the entertainment, health & sports, and automation & mobility markets. Our innovations enable our customers to capitalize on the value of movement by transforming data into meaningful and actionable insights. Partnering with leading global brands such as Electronic Arts, EPIC Games, 20th Century Studios, Netflix, Toyota, Siemens, and over 1000 sports organizations/research centers/universities, Movella is creating extraordinary outcomes that move humanity forward. To learn more, visit www.movella.com.


Your role as a Product Specialist at Movella

As a Product Specialist in Health & Sports you are using your knowledge to technically support our customers and to provide pre- and post-sales support to our customer base in the Americas. Typically, you will support customers having applications in biomechanics research, sports science, rehabilitation and ergonomics.


With your customer and market insights you will also support the development of new products. You will be based in Los Angeles as part of our global sales and support team, located in The Netherlands, United States, Canada, China, and India. On a daily basis, you work with our Account Executives, and our worldwide team of product specialists. You will report to the Director of Customer Support.


Key challenges:

  • Provide technical support to Movella ’s customers to ensure optimal customer satisfaction
  • Present and demonstrate Movella products to potential customers (on-site, at conferences and by means of online webinars)
  • Identify opportunities to improve pre- and post-sales support for the Health & Sports market segment; Pro-actively take actions on identified opportunities
  • Support development of pre-and after sales tools (presentations, marketing material, tutorial videos, etc.)
  • Use feedback coming from the market to support and drive the development process

Job requirements

Movella is looking for a self-starting and responsible Product Specialist. Someone who thrives in an environment where entrepreneurial attitude is highly appreciated. You have:

  • Bsc or MSc degree in movement science and/or biomechanical engineering (or similar)
  • Preferably biomechanical knowledge and/or experience with human motion analysis
  • Experience in a technical support role is preferred
  • Interest in mobile device application development
  • Excellent technical and communication skills, fluent in English
  • Result oriented, highly motivated and enthusiastic attitude and the ability to work independently
  • The ability to travel frequently (up to 35% of your time)


Working at Movella

Movella is made up of people who are inquisitive and entrepreneurial by nature. You’ll find support at every level, an open door to every level, and cooperation across teams, disciplines and departments We offer a position in an innovative, ambitious and international environment, with an attractive compensation package. You'll receive full training in our products and services and have opportunities for personal growth and development.


We value ingenious ideas, no matter where they come from. We believe diverse thoughts, voices, and backgrounds make us stronger as a company. We know that it is through collaboration with people from all walks of life that we make the most positive impact as an organization. 

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