Field Application Engineer - Automation & Mobility (EMEA)

  • Customer Support
  • Enschede, Netherlands

Field Application Engineer - Automation & Mobility (EMEA)

Job description

Do you get thrilled by providing technical support to customers in innovative industrial companies? Do you have a background in Engineering and B2B customer support? Are you interested to work for a growing and innovative high tech company, where people and fun are part of our core values? We'd love to have you!


Your role as a Field Application Engineer/Product Specialist at Movella


As a Product Specialist you bridge the gap between the commercial and technical processes and you will be the first technical support point of contact for highly innovative industrial companies in EMEA. These companies are integrating the MTi® series of MEMS 3D inertial sensor modules, from IMU to GNSS/INS, into their, mostly robotic/autonomous platforms and vehicles. You will operate with customers in innovative markets such as Drones, Autonomous Vehicles, Naval/Maritime robotics, Logistics, Mining and Smart Farming.

With your customer and market insights you will also support the development of new products. You will be based in Enschede as part of our global sales and support team, located in the Netherlands, United States, Canada, China, Hongkong and India. On a daily basis, you work with our Account Executives, and our worldwide team of product specialists. You will report to the Regional Customer Support Manager based in Enschede.


Key challenges :

  • Provide technical support to Movella ’s customers to ensure optimal customer satisfaction
  • Present and demonstrate Movella products to potential customers (on-site, at conferences and by means of online webinars)
  • Identify opportunities to improve pre- and post-sales support for the Automation & Mobility market segment; Pro-actively take actions on identified opportunities
  • Support development of pre-and after sales tools (presentations, marketing material, tutorial videos, etc.)
  • Use feedback coming from the market to support and drive the development process

Requirements

Movella is looking for a self-starting and responsible Product Specialist. Someone who thrives in an environment where entrepreneurial attitude is highly appreciated. You have:

  • Bachelor degree in Science or Engineering (preferably electrical/mechanical engineering, robotics, mechatronics), or proven experience in these fields
  • Programming knowledge (e.g. C/C++/C#, Matlab, Python)
  • Experience in B2B customer support or –sales
  • Preferably knowledge of GNSS/navigation/positioning and robotics
  • Customer-focused attitude, and able to translate the customer needs for R&D and engineering colleagues
  • Hands-on mentality
  • Excellent communication skills oral & written in English
  • The ability to travel frequently (up to 35% of your time)


Working at Movella

Movella is bringing meaning to movement. This new brand encapsulates the value and technologies from mCube, Xsens, and Kinduct. Our mission is to digitize movement so that people can extract meaning and impact positive change. We provide intelligent solutions for sensing, capturing, and analyzing motion and states of being. Our products accelerate innovation and create extraordinary outcomes in entertainment, sports, health and industrial markets.


Working for Movella is working with colleagues that are inquisitive and entrepreneurial by heart. Naturally, there is a high level of cooperation within our teams. These teams consist of people with multiple international backgrounds, a sportive mindset and driven to get the most out of themselves. They share a passion for health, movement and technology. Movella offers a position in an innovative, ambitious and international environment, with an attractive compensation package. The informal culture allows for personal input, growth and development. Full training in our products and services will be provided.